Isevisi Nokulungisa
Kuzo zonke izinto ezidinga isevisi, kungakhathaliseki isimo sewaranti, umnyango we-QA we-Zysen kufanele uthintwe ukuze uthole inombolo ye-Return Material Authorization (RMA). Inombolo ye-RMA idinga ukucelwa, uzodinga ukunikeza umbiko ozenzakalelayo, ohlanganisa inombolo yemodeli, inombolo ye-serial kanye nolwazi oluningi ngangokunokwenzeka mayelana nesimo sobunzima bakho. Ukwengeza, uma indawo yobuchwepheshe yokuxhumana itholakala endaweni yomsebenzisi, sicela unikeze igama lalo muntu kanye nenombolo yocingo uma kukhona okunye ukuxhumana okudingekayo. Uma ifomu seligcwalisiwe futhi lathunyelwa emnyangweni wakwa-Zysen we-QA, uzothintwa zingakapheli izinsuku ezimbili zebhizinisi ngenombolo ye-RMA.
BUYISA
Yonke imikhiqizo ebuyiselwa e-Zysen ukuze ilungiswe kufanele ithunyelwe nezindleko zokuthumela zikhokhelwe kusengaphambili. Izinto ezibuyiselwe ku-Zysen zisuka ngaphandle kwe-China kufanele zifake amakhophi amabili (ikhophi eyodwa ifakwe esitsheni sokuthumela izimpahla, ikhophi eyodwa enamathiselwe ngaphandle kwesiqukathi esithunyelwayo) ye-invoyisi ye-Proforma ethi KUPHELA “Iyunithi yokulungisa, alikho inani lezentengiso, futhi imemezele i-USD5 yenani Ngokwezifiso”.
Ukweqiwa kwalesi sitatimende kungaholela ekukhokhisweni kwemisebenzi nezintela, okuzodingeka ukuthi zibuyiselwe kumthengi. Pls. sicebise ngenombolo yokulandelela ngemuva kokuthunyelwa kwezingxenye
Noma nini lapho kunokwenzeka, umkhiqizo kufanele uthunyelwe emuva e-Zysen ngephakheji yasekuqaleni. Izinto ezingaphansi "ekulungisweni kwewaranti" zizobuyiselwa kumthengi ngaphandle kwenkokhiso. Ikhasimende lizoba nesibopho sokubuyisela izindleko zokuthumela izinto ezingenawo iwaranti noma ezingaphathwanga kahle ngaphezu kwezindleko zokuhlola nokulungisa njengoba zivezwe ngezansi. Kumayunithi abuyisiwe futhi kamuva atholakala engenawo amaphutha, imali yokuhlola izokhokhiswa nganoma yikuphi ukuhlola nokucubungula kungakhathaliseki isimo sewaranti.
UKULUNGISA IZINDLEKO
Ukulungiswa kwewaranti kuzokwenziwa ngaphandle kwenkokhiso kukhasimende. Amayunithi angaphandle kwewaranti noma lawo, angaphathwanga kahle, azodinga imvume ebhaliwe evela kumthengi egunyaza izindleko zokukhanda ngaphambi kokuba kuqedwe ukulungiswa. Izindleko zokuhlola zewaranti engaphandle kwewaranti noma iyunithi elingaphathwa kahle zizonikezwa izingxenye. I-Zysen izohlinzeka ngesilinganiso sezindleko zanoma yiziphi izinkokhiso zokulungisa ezisebenzayo. Kulezo zinto okunqunywa ukuthi azikwazi ukukhandwa ngokonga noma lapho umthengi angase anqume ukungalungisi iyunithi ngokusekelwe esilinganisweni sezindleko, imali yokuhlola eshiwo ngenhla izokhokhiswa. Le nkokhelo yokuhlola ingase isetshenziswe ekuthengeni ingxenye eshintshayo.