Isevisi Nokulungisa
Kuzo zonke izinto ezidinga isevisi, kungakhathaliseki isimo sewaranti, umnyango we-QA we-Zysen kufanele uxhumane nawo ukuze uthole inombolo ye-Return Material Authorization (RMA). Inombolo ye-RMA idinga ukucelwa, kuzodingeka unikeze umbiko ozenzakalelayo, ohlanganisa inombolo yemodeli, inombolo ye-serial kanye nolwazi oluningi ngangokunokwenzeka mayelana nohlobo lobunzima bakho. Ngaphezu kwalokho, uma indawo yokuxhumana yobuchwepheshe itholakala endaweni yomsebenzisi, sicela unikeze igama lalo muntu kanye nenombolo yocingo uma kudingeka ukuxhumana okwengeziwe. Uma ifomu seligcwalisiwe futhi lithunyelwe emnyangweni we-QA we-Zysen, uzoxhumana nawe zingakapheli izinsuku ezimbili zebhizinisi ngenombolo ye-RMA.
UKUBUYISA
Yonke imikhiqizo ebuyiselwa eZysen ukuze ilungiswe kumele ithunyelwe ngezindleko zokuthumela zikhokhwe kusengaphambili. Izinto ezibuyiselwa eZysen ezivela ngaphandle kweShayina kumele zifake amakhophi amabili (ikhophi eyodwa ebekwe esitsheni sokuthumela, ikhophi eyodwa enamathiselwe ngaphandle kwesitsha sokuthumela) ye-invoyisi ye-Proforma ethi KUPHELA “Iyunithi yokulungisa, ayinalo inani lezentengiselwano, futhi imemezele i-USD5 yenani elenziwe ngokwezifiso”.
Ukungafakwa kwalesi sitatimende kungabangela ukukhokhiswa kwentela, okuzodingeka ukuthi kubuyiselwe kumthengi. Sicela usazise inombolo yokulandelela ngemva kokuthunyelwa kwezingxenye.
Noma nini lapho kungenzeka, umkhiqizo kufanele uthunyelwe emuva eZysen ngephakheji yokuqala. Izinto ezingaphansi "kokulungiswa kwewaranti" zizobuyiselwa kumthengi mahhala. Ikhasimende lizoba nesibopho sokubuyisela izindleko zokuthumela zezinto ezingaphandle kwewaranti noma eziphathwe kabi ngaphezu kwezindleko zokuhlola nokulungisa njengoba kuchaziwe ngezansi. Kumayunithi abuyiselwe futhi kamuva atholakale engenamaphutha, imali yokuhlola izokhokhiswa noma yikuphi ukuhlolwa nokucubungula kungakhathaliseki isimo sewaranti.
IZINDLEKO ZOKULUNGISA
Ukulungiswa kwewaranti kuzokwenziwa mahhala kumakhasimende. Amayunithi angaphandle kwewaranti noma lawo aphathwe kabi, azodinga imvume ebhaliwe evela kumthengi egunyaza izindleko zokulungisa ngaphambi kokuba ukulungiswa kuqedwe. Izindleko zokuhlola zeyunithi engaphandle kwewaranti noma ephethwe kabi zizonikezwa izingxenye. I-Zysen izonikeza isilinganiso sezindleko zanoma yiziphi izindleko zokulungisa ezifanele. Kulezo zinto ezitholwe ukuthi azikwazi ukulungiswa kahle noma lapho umthengi enganquma khona ukulungisa iyunithi ngokusekelwe esilinganisweni sezindleko, imali yokuhlola echazwe ngenhla izokhokhiswa. Le mali yokuhlola ingasetshenziswa ekuthengweni kwengxenye entsha.